Modern Power Solutions offers 3 distinct levels of warranty & after-sales service, these are classified as class A, B & C.
Class A is the highest level of service we offer, and Class C is the lowest.
Each product will indicate the service class level that is associated with it.
If you have any questions about our service classes, get in contact with us: Contact Us
Our after-sales service policies:
Full Refund offered within 30 days
We pay for postage on all returns
85% refund on returns between 30-60 days
Repairs & repair postage free under warranty
All postage costs are covered by us
Full Refund offered within 14 days
We pay for return postage if you receive your order faulty
85% refund on returns between 14-60 days
Repairs are free, however postage is not included
Half the postage cost is covered by us for warranty purposes
Full Refund offered within 14 days
No postage is included. Customers must organise, or drop off to our store
85% refund for change of mind orders. Customers must organise postage or drop off.
Repairs are free, however customers must organise postage, or drop off & pickup from our store.
We do not cover any postage costs