Corner Electrical Outlets
Frequently Asked Questions FAQs
Q. What happens if I have an issue with my product after the warranty period?
A. We’ve designed and tested these units for use over many years withstanding in a normal environment. If your product does develop an issue outside of the warranty period, we do provide an affordable repair or replacement service.
Q. Do you provide an after sales-service, and how do I contact you?
A. Yes, we provide an after-sales service. You can contact us via phone – through our ‘request a call back’ feature, where you give us your name and phone number, and we ring you back as soon as possible.
Q. Do I need a licensed electrician to install this product?
A. No, no electrical work is needed to install this product. We have designed the unit with a standard AU plug, allowing you to plug the unit into any other power socket – below your installation surface.
Q. What is the process in making a warranty claim if I have an issue with my product?
A. If your product malfunctions within the warranty period, we will repair or replace it free of charge. We keep digital records matched with product serial numbers for every order, so you do not need to worry about keeping your receipt.
About Modern Power Solutions
Modern Power Solutions is the leading manufacturer for retractable, pop up power sockets designed for the home and office. Founded in 2006, Modern Power Solutions aims to improve the convenience of power access through product innovation, customer research and a culture of microfocus.
Disclaimer
Modern Power Solutions has made every attempt to ensure the accuracy and reliability of the information provided in this document are correct. All information contained in this document is to be used for general guidance only. Modern Power Solutions reserves the right to change, delete or modify the information without notice.
© Modern Power Solutions (Last Updated 16th Feb 2024)